Frequently asked questions about Carpool Catering
Is there a minimum order for delivery?
No, Carpool Caterer does not require a minimum order for delivery. Whether you are ordering a single meal or multiple trays for your family or office, delivery is available throughout Mandeville, Covington, and Madisonville. This flexibility makes it easy to enjoy our fully prepared family meals without needing to meet a spending threshold. If you have questions about delivery availability in your area, please contact us for confirmation.
How far in advance should I place a catering or meal order?
For our standard meal prep service, place your order the week before you need your meals delivered. Ordering in advance helps ensure availability and allows our team to properly prepare and portion your selections using our online ordering system. If you are planning a large catered event with specific needs, contacting us directly ahead of time ensures we can accommodate your request.
Can I freeze your meals?
Yes, most Carpool Caterer meals can be frozen for later consumption. If you plan to freeze a meal, we recommend doing so as soon as possible after pickup or delivery to preserve freshness. Please note that while freezing is safe for most menu items, the texture and overall quality of reheated meals may vary depending on the dish. Items with sauces, dairy, or certain vegetables may reheat differently. For best flavor and consistency, we recommend enjoying meals the day that they arrive
Are your meals fully cooked?
All Carpool Caterer meals are fully cooked and prepared fresh each week. They arrive cold and are ready to heat when it is convenient for your family. This allows for safe transport, easy storage, and flexible meal timing. Simply reheat according to the provided instructions and enjoy a home-style meal without the prep work. Our ready-to-heat family meals are designed to make dinner simple for busy households across the Northshore while maintaining quality and flavor.
Do you offer corporate catering or office lunch delivery?
Yes, Carpool Caterer offers corporate catering and office lunch delivery throughout Mandeville, Covington, and Madisonville. Our trays are perfect for team lunches, staff appreciation meals, meetings, and workplace gatherings. We provide portion sizes that accommodate small teams or larger office groups, and delivery is available for qualifying orders. If you are planning a corporate lunch or business event, we recommend ordering in advance to ensure availability and proper preparation. For larger events or custom requests, please contact us directly to discuss your needs.
Is Carpool Caterer a meal prep service or a catering company?
Carpool Caterer is both a family meal prep service and a catering company serving Mandeville, Covington, and Madisonville. Our primary focus is on weekly prepared family meals designed to simplify dinner for busy households. Each week, we offer portioned trays that feed families of different sizes, making it easy to plan ahead. In addition to our weekly meal prep offerings, we also provide catering for gatherings, office lunches, and special events. Whether you need convenient weekly dinners or catering for a larger occasion, we’re here to help.
What time is pickup at Carpool Caterer?
Pickup is available from 1:00 PM to 5:30 PM at 408 N Causeway Blvd in Mandeville. If you are running late, call and we can wait or arrange delivery.
Where Does Carpool Catering Deliver?
We deliver after 1:00 PM in Mandeville, Madisonville, and Covington. If you will not be home, you can leave an outdoor fridge or an ice chest for safe drop-off.
How much does delivery cost from Carpool Caterer?
Delivery is $5.00 per drop-off. You can also choose free pickup during our daily window.
Where is Carpool Caterer located?
We are at 408 N Causeway Blvd, Mandeville, LA 70471. See our contact page if you need directions or assistance.
How do I order meals online?
Go to Order For Next Week and order from the weekly menu, enter quantities, add contact details, and place your order in one easy step.
If our next week’s menu is not yet available, you should consider joining our mailing list, to receive automatic updates of when our new weekly menu is out.
What is the order deadline each week?
All orders are due by Sunday at midnight for the coming week.
If you must place a late order contact us here and we will try to accommodate your order if possible.
How many people does each portion size feed?
- Full-Trays feed 6 adults .
- Half-Trays feed 4 adults.
- Quarter- and Kiddie-Trays feed either 2 adults or 3 kiddos.
- Single-Meals feeds 1 adult.
How much does each portion size cost?
Our weekly family meals are portioned to fit households of different sizes across Mandeville, Madisonville, and the surrounding Northshore communities. Current pricing is:
- Full Tray – Feeds 6 adults – $65.00
- Half Tray – Feeds 4 adults – $52.00
- Kiddie Tray – Feeds 3 munchkins – $32.00
- Quarter Tray – Feeds 2 adults – $28.00
- Single-Meal – Feeds 1 adult – $14.00
Prices may vary slightly over time. For the most up-to-date menu selections and confirmation of pricing, please visit our Weekly Menu & Ordering Page
What happens if I do not claim/pick up a meal that I ordered?
Meals are prepared just for you, so we do not offer refunds for unclaimed orders. If you are delayed, call us at 985-778-2668 before the window closes to arrange options.
What payment methods do you accept?
You can pay online during checkout using any major credit or debit card.
You may also order by phone (985-778-2668) or in person to pay via cash or check.
Do you offer custom catering?
Yes, we cater events of all sizes and cuisines: If it pertains to food, we do it… except for maybe naked sushi parties. We aren’t very good at making sushi.
How do I get the weekly menu by email?
Click her to join our mailing list. You can also view and order from the current menu on the site.
Do you offer special dietary options?
Each meal is made as described. If you require gluten-free, vegetarian, or dairy-free options and do not see any menu items for the week marked as such, we suggest ordering by phone (985-778-2668) so that we can make sure that accommodations are available for you.
If you have any severe food allergies, we do not suggest using our services since all food is prepared in the same facilities as other dishes containing nuts, berries, and other possible food allergens.
How do I reheat meals safely?
Each meal will be labeled with storage and reheating instructions specific to that meal. If your label is missing or damaged, feel free to call us at 985-778-2668 to confirm your meal’s safe handling instructions.
Can I schedule multiple delivery days in one order?
Yes, our unique ordering system was built to make ordering multiple items at once as easy as possible. Simply enter how much of each item you want next to the corresponding menu day, and you can order something different for every day in the coming week as a single purchase.
Can I get a menu?
Our menu changes weekly. Once you sign up for our email blast you will receive a menu every week until you tell us to stop, or unsubscribe, or you can look up This Week’s Menu or Order for Next Week here on our website.